Archive for March 14th, 2008
Speaking The Customers’ Language
Another tidbit from Drucker’s Effective Executive: “The man of knowledge has always been expected to take responsibility for being understood. It is barbarian arrogance to assume that the layman can or should make the effort to understand him, and that it is enough if the man of knowledge talks to a handful of fellow experts […]
Posted: March 14th, 2008 under Uncategorized.
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