Archive for February 9th, 2008
It’s Getting Harder to Acquire & Retain Profitable Customers
More so than ever before, today’s CEOs are faced with increased competition and customers who are very savvy and can be highly demanding, which allows them to be more selective in their purchases of products and services. The result is that it’s getting harder and harder to acquire and retain profitable customers. Now, more than […]
Posted: February 9th, 2008 under Chief Customer Officer, Customer Value, Leadership.
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