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Archive for March 12th, 2009

Failure is the secret to success at Honda

How Vulnerable Are Your Customers (part 2)

In my previous blog post I described the current situation:  Now more than ever, your customers are being bombarded by competitive offers and even some of your most loyal customers are actually listening to your competitors. Your customers are vulnerable.  What can you do about it? First, you have to understand, “Who are your best […]