Archive for March 12th, 2008
A Bit of Humor
I found this picture hilarious. It is interesting that people are taking pictures of the ad—it got people’s attention! It has little to do with anything we’ve talked about here, but I hope you enjoy it anyway.
Posted: March 12th, 2008 under Humor.
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An Extraordinarily Deep Customer Understanding
It isn’t too hard to find out what customers need, want, and are willing to pay for. In fact, it is quite the opposite. Customers are demanding to be heard. If you search the web for aberrations of many company’s names you’ll invariably find sites that customers have set up to voice their opinions (ie. […]
Posted: March 12th, 2008 under Customer Experience, Customer Insight.
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