Archive for 'Customer Service'
How to lose a customer in 30 seconds
Wow. I just got off the phone with Jason at HP printer tech support who has to have been the rudest tech support person I’ve EVER worked with, and I’ve dealt with a lot of Chief Customer Officers who run many of the Fortune 500 call centers. I called to follow up on a ticket […]
Posted: February 18th, 2011 under Customer Service.
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