Main menu:

Site search

 Subscribe in a reader

Categories

July 2018
M T W T F S S
« Feb    
 1
2345678
9101112131415
16171819202122
23242526272829
3031  

Archive

Archive for 'Customer Service'

How to lose a customer in 30 seconds

Wow. I just got off the phone with Jason at HP printer tech support who has to have been the rudest tech support person I’ve EVER worked with, and I’ve dealt with a lot of Chief Customer Officers who run many of the Fortune 500 call centers. I called to follow up on a ticket […]